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Terms and Conditions

ICS Shoes specialize in hard to find shoes: X-Wide, Orthopedic, Diabetic, and Comfort Shoes.


Flat Fee of $10 on all ICS Shoe orders within the Continental USA.

Shipping Policies:

Items typically ship within 2-3 business days of receiving an order. ICS Shoes will send a message of any delay or cancellation of your order.

We have partnered with the top X-Wide, Orthopedic, Diabetic and Comfort Shoe Manufacturers to drop ship directly to you. This allows us to provide you with the widest selection of shoes in the most current styles. Manufacturer Warehouses are located all over the US and UPS standard is the ship service used. In-transit ship time depends on the Warehouse location and the ship to location. Contact ICS Shoes regarding specific ship requirements.

International Shipping:
ICS Shoes ships only within the 48 USA states. AK, HI additional charges. Suggestions for International shipment is to use a freight forward company that ships from US to your country.

Manufacturer Warranties:
Shoe Manufacturers warranty their shoess from manufacturer defects. If you experience an issues, please contact ICS Shoes.

Return Policy:
If you are not 100% satisfied with your purchase, you can return your order within 30 days from delivery for a refund, less the $10 return fee. Items MUST be returned in NEW condition, and in their original packaging or shoe box. Items that show ANY dirt or wear will not be accepted.

About ICS
ICS Shoes values our customers. Not sure what size / width shoe you really need? Just got fitted with a new orthotic or brace?
Call ICS Shoes at 877-553-5544, contact ICS Personal Fitting Specialists who can make suggestions based on your foot issues.

Customer Service
* Call our knowledgeable Personal Fitting Specialists, M-F 10-5 Eastern Time (877) 553-5544
* Send a message 24/7 to