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Reviews 1-20 of 199
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Good price with excellent service and free shipping.

i found this store to be easier to deal with than the previous store where I bought my running shoes. Since I am a 14 6E there aren't many sources.

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The only store I use

Fast shipping, great customer service, and good shoes for the price.

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ICS for all your shoes needs

ICS is a good company for getting footwear. They carry a large selection and sizes including extra wide widths not found at our footwear stores or websites.

They have fast shipping and are always ready to assist by answering questions or helping you find the right footwear.

I definitely recommend them for your footwear needs.

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first time customer - online consultation & sizing - order

I spoke with a very friendly and knowledable customer service representative. Answered all my questions and concerns. The work shoes purchased fit great!

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Good fit for a change

I got a pair of shoes and learned from the shoe expert at ICS that a 9E double depth shoe would probably work. And they fit great. I have thick feet as well as wide so it is difficult to find shoes that fit. The shoe person that helped me with measuring was very helpful in helping me determine what shoe I could buy that would fit my need. She had to do some searching so it was not easy. I bought originally some tennis shoes but they were too narrow at the toe. I bought some leather shoes and they work great.

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Great composite toe work boots

As an engineer, I was given many work boots over the past 24 years. They are were all ill-fitted, either too wide, too heavy, or too big (in order to accommodate the width). This has all lead to severe foot pain and the need for taking daily prescription medication to relieve swelling from standing or walking. Nearly three years ago I found my first foot doctor who wasn't quack, even though he didn't have the accolades with his name, at Shoe Mate out of Des Moines, IA. However, the inserts he made weren't helping at all because I needed the shoes to go with them. That's where ICS stepped in. ICS provided me the shoes which accommodate the inserts. They went above and beyond to help me find the perfect set of work boots that I need for my job. I think their customer service is stellar. The boots themselves are great and very comfortable. I also sent my niece pictures of them and as my protege and a recent engineer graduate, I encouraged her to buy them for her future journey.

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Thank you

The shoes fit perfectly, and with my feet that is not easy! The look great and are comfortable all day.

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It’s a MIRACLE

My husband and myself are forever grateful for this company. They had the shoes that we needed in the size we needed. The owner of the company listened to us and proved that she knew her product and told us exactly what to order and the fit was 100%perfect ! My husband having AFO’s and having very wide feet finding shoes wide enough was not very easy. Poor man has been wearing the wrong shoes for years and suffering the pain while wearing. I just happened to come across this shoe company and we hit the gold!! All foot doctors and AFO makers should recommend this company .



Thank you from the bottom of our hearts for a perfect fitting shoe! We are so blessed to have found you.



From John and Gayle M


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Best customer service by far

I have very short but very wide feet, and finding comfortable sneakers is incredibly difficult. I was recently diagnosed with drop foot in my left foot, and wearing the flip flops I normally wear during the year outside of winter became dangerous. I needed to find some sneakers that would fit comfortably. I Googled extra wide women's shoes and found several places. None of them had the width I needed but in the correct shoe size, except for ICS Shoes. I wasn't sure what width and size I should get, so I called, and their customer service from the first moment was just exceptional. Delores really understood my needs and made recommendations for two shoes I should try. From that moment, the customer service has been amazing. I had some slight issues with fitting on the first shoe, so I called back, and Josie was the one who helped me this time. She was just as knowledgeable, just as helpful, and overall just incredibly friendly and amazing as Delores was. I would highly recommend this store to anyone who is looking for shoes for hard-to-fit feet, who have health issues, or just need great shoes with outstanding customer service. If I could give 10 stars instead of 5, I would. Thank you all so, so much.

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Hoss Black/Pink Sneakers with Composite Toes

I am on my feet all day, whether I'm walking around the facility where I work or standing at my desk. I am required by my employer to wear safety shoes and I suffer from Metatarsalgia. I purchased the black/pink Hoss sneakers with composite toes and I am very pleased with these shoes.

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Great shoes

My feet are extremely wide and I had foot pain in many areas of the foot. Through searching I found ICS and did some research, not only did I find affordable shoes that fit the staff helped me place my order.I can't just visit a shoe store because they don't carry a width suitable. My shoes arrived and I broke them in as directed, well my foot pain is gone and I am very happy

Jeff B.

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AT LAST

In the past 5 years I have had several foot surgeries which ended with my being unable to tolerate certain types of socks and shoes. My gait was terribly off since I was forever trying to decrease the pain felt in my feet with each step I took. And at times the pain was so extreme there were days I could not wear anything on my feet. Though the "problems" were corrected surgically, areas not fully healed and swelling persisted. I have tried numerous shoe brands but along with PT the Propet shoe purchased from ICS I now have my life back. Great product, fast delivery, terrific price.

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My 2nd pair of size 14(9E) Extra Deep shoes.

ICS is the only place that I can buy shoes that are deep and wide enough to fit properly. Their products are the best and their service is unsurpassed!

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Love these shoes!

These are the only ones I buy now. Love the double wide double depth so I can put my own orthotics in them. They are very comfortable for my bunion and my other toes aren’t squished. I order a half size up for comfort so I can wear socks that aren’t paper thin. I highly recommend these.

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Good sturdy shoe

Customer service was very helpful in finding the correct size in men’s shoes as the women’s shoe size didn’t work for me in an athletic shoe. I was grateful for the help.

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WHY I BUY SHOES FROM ICS COMFORT SHOES

Driving from store to store looking for shoes, I was never satisfied with the choices offered in malls and shopping centers. The experience was made worse by disinterested store clerks whose only interest was in ringing up a sale. When I found ICS Comfort Shoes, I wondered whether I should take a chance on shopping online where I couldn't try on the shoes. My fears were quickly eliminated as Josie, the customer representative, patiently answered questions, made suggestions, and helped me find exactly what I was looking for! I discovered the kind of helpful customer support that had been missing for all of my years of shopping, and I'll never go back to the malls. I have Josie to 'walk me through' the experience of shopping for shoes!

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Great shoes, great service

I've consistently received outstanding service from ICS. I have to order shoes for someone with lymphedema, who always waits until the last minute before he tells me he needs replacement shoes. But whenever I call ICS, I get personalized service from caring agents who truly help. Excellent follow-through and heartfelt efforts. 10/10.

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Awesome customer support

The staff at ICS strive to help it's customers, not just to make money. I was impressed with the care and attention I received. Thank you.

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Thank You

I was in a horrible car accident and have been troubled with swelling in my feet. I could not fit into my normal sneakers it was extremely frustrating. Thanks to the amazing Josie she fit me with a pair of sneakers which has brought some normalcy to my life. Thank you so much ICS and especially Josie. I have passing your information to people I met at rehab.

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My shoes

I called ICS and talked to a shoe specialist who helped me through the process of finding a good fitting shoe for me. I have a charcot foot and diabetes and needed some extra cushion and was impressed with the knowledge of the specialist that helped me get the correct shoe. I am very pleased with my shoes and have ICS bookmarked as a future reference for another pair.

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