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Reviews 1-5 of 10
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I couldn't find my favorite shoes anywhere in retail or online until I found ICS. Great support and terrific service from people who, believe it or not, actually HELP you. It takes one awhile to adjust to the shock. :-) My shoes arrived in record time, pre-laced and ready to go. Hats off to ICS! Thanks, Pat

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Excellent Customer Service & Quality Products

Thank you for the excellent customer service and quality products on an easy to navigate website. I received such good service from Josie for a pair of shoes for my sister, who is disabled, that I re-ordered another pair of the same shoes from your website since we were so happy with your company, ICS Shoes.

These shoes are not readily available in our area. These Drew shoes are about the only thing that she can walk in safely. Josie took the time to help me to find the proper replacement for her former pair of Drews and make sure the style and size were correct. She was personable, knowledgeable and professional.

Thank you also for your blog page and sharing your story.

Thank you for your contribution the community. We appreciate your fine example. We will be visiting your store again.

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Exceptional Customer Service Experience!

I wanted to share my customer service experience with you, because it was so extraordinary.

The foot specialist, Josie, was extremely well mannered, gracious, patient, very knowledgeable and with a fine sense of humor.

She helped me to find the right shoes, and no matter how many questions I had, she was always kind and helpful. She's a real person and you have the sense that she and the company really care about you, that this is not just a business about making money. There is a genuine concern for the human being, coupled with great expertise about shoes.

She and the company really went out of their way to be helpful. I would recommend them to anyone, and I plan to buy all my shoes from them in the future.

Kudos to your company and to Josie for being so kind, caring, knowledgeable and decent. Hard to find these days.

I encourage anyone to try them out. You will not be disappointed.

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Finally, a shoe that's wide enough to wear!

I'm 73 years old with polio in one leg and hip since I was a baby. For most of my early life I had to go bare footed; my family didn't have the money to buy me special shoes until I started school. To extend their usage I could only wear them for school and church.

As I grew older I had to wear a "one size" shoe. That was virtually torture since my one foot was size 12 2wide, and the other 10 1/2 6E. Compound the fact I have only one leg muscle on the affected leg, which is 3/4" shorter.

I suffered through with this inconvenience until I got a job making enough money I could by 2 pairs of the same shoes - one pair for my normal foot, and another that still could not make me feel much difference since I could only afford shoes found in magazines or the internet.

Even at the 6E shoes, they still did not accommodate my very high arch and short leg since the toe area of the shoes were somewhat tapered and simply scrunched my toes tightly together; and no way could I ever afford to get a custom pair of shoes made since it cost almost $3,000 for the mold, and up to $4,000 for the shoes. So, I compromised. Just recently I found ICS SHOES EXTRA WIDE, DIABETIC and ORTHODIC COMFORT SHOES on the internet to see what was offered.

I found a pair that was 'suitable' for an experiment and at a surprisingly affordable price. When the shoes arrived I was very impressed that they actually looked better than the picture. Since the unaffected foot is only 2X to 3X wide I wear a thick sock on that foot and a thin sock on the wider foot. It works out satisfactorily, but still is not comfortable after a short while.

However, the ICS shoes I received went on easily (very high arch) and the shoes laces made it very easy to comfortably adjust for my one foot. I usually wear Crocs sandals (since they don't fling off my foot when I walk) unless I need to wear other styles (presentations, awards, weddings, funerals, etc.) My ICS shoes are so comfortable I wear them all day WITHOUT the usual pain and fatigue.

Yesterday (1-5-2022) I braved a make-or-break challenge by taking our granddaughter to the Dollywood area amusement attractions in Tennessee - all day! We left early and returned late. We walked what seemed like miles and I was hardly noticing my 'trouble' foot. The shoes feel so comfortable I left them on until everyone was ready for bed. What a fantastic difference it made; in fact, I put them on again this morning and still have them on with complete comfort.

Bottom line to this dissertation is the ICS product I have fulfilled every basic I need to walk more normally, with comfort. Thanks, ICS.

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Finally I found you folks and I’m relieved to find the shoes I ordered from you are indeed 5X wide.

Been ordering shoes online from the usuals places. Also been returning shoes online from those places. Gets expensive and frustrating. I have a very wide foot and the widths some—-most—-sellers advertise are completely misleading. Very irritating.

But your sizing is honest and accurate. I smiled when I tried on the shoes you delivered. They fit

You’ve got a repeat customer here. Good for me!

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Reviews 1-5 of 10

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