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Reviews 21-40 of 199
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Great Customer Service

I have tried repeatedly to find a pair of wide enough shoes, and also a roomy emough toe box to accommodate my toe problems. I spoke with the ICS customer service person, who recommended I try the shoie I liked in the men's size. It worked.

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GOOD SERVICE GOOD SHOES

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Great Personalized Service

Your personalized service when placing my order was a breath of fresh air to talk “to a real person.” Thank you for keeping that personal contact that made me feel special. I’m recommending you to the world!!!

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Propet Connelly Strap M5502 14 5E

Excellent service. I ordered online. Arrived within a reasonable amount of time. package and shoes were in great shape. My first pair of shoes with velcro straps. (arthritis in my fingers) Easy on / easy off! One issue I will mention. I have long, wide feet. therefore, I need size 14 5E. However, my feet are relatively thin. So, the straps when tight hang off the side of the shoes by a lot. If the straps were an inch shorter or adjustable they would be perfect for me. I understand they have to be manufactured to fit a wide range of feet. Just my opinion. Otherwise, they fit good, feel good, perform good and look good!

Not my first pair from ICS and not my last.

Thank You

John

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Amazing!

The customer service representative I spoke with understood right away the no women's sneakers were going to work with my width of shoe and my conditions (especially a recent bunion surgery) and had 2 styles immediately in mind, directing me how to call them up on my computer. She then recommended one as probably being the best choice because the other style had a harder plastic at the top of the toes. So I ordered exactly what she recommended, and they are perfect! Wide toe box, breathable fabric, removable inserts, and SO comfortable! It's been YEARS since I had a sneaker the really fits but is also supportive and comfortable! She also recommended diabetic socks that have really worked with the swelling I have when I'm on my feet during the day - non-binding, roomy, soft and non-irritating. Her follow up was also great, when I emailed her and asked how soon they would arrive, and she explained that they were shipping from Chicago and should only take a couple of business days. Again, she was spot on.

You can purchase from ICS with complete confidence, and they are now my go-to site to find the shoes and boots I need.

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Apis Mt. Emey 502-E

I spoke with a very knowledgeable representative that spent about 20 minutes on the phone with me. My mother has purchased 6 or 7 pairs of shoes to try and fit her swollen, large feet without success. She has been wearing slippers and continues to fall.

The Apis Mt. Emey 502-E for Severe Edema and Foot Ailments Shoe fits a little big on her, but is so superior to the shoes she has tried for months.

Thank you!!

Thank you ICS Shoes for all your assistance. We will be coming back again when we need more shoes.


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Thank You

My customer service was exceptional and very helpful. The quality of my ICS shoes made a huge difference on comfort and finally finding a 9 WWW pair of shoes.

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Awesome hiking/work boot.

The hiking boots I purchased are a great fit. I have a really wide feet and the boots are wide enough for my feet to fit comfortably all day. It's been really cold this winter and the boots keep my feet dry and warm. I have great traction on wet grass, asphalt, and concrete. My only issue is the laces come undone and have to be retied several times a day. But, has they stretch, this seems to be happening less and less. These are the fourth pair of boots I have bought in the last two years and they have been the best by far. The other boots I have purchased in the past have already broken down and no longer fit to wear.

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Amazing in every way!!!

I have struggled for years to find shoes, sneakers, or even sandals, that would fit without rubbing and causing pain with my bunions and hammer toes. I talked to Josie here at ICS, and she gave me expert recommendations in just minutes, telling me that my width immediately ruled out women's shoes, and that I needed extra room in the toe box, along with extra depth and allowances for edema and fluctuating swelling. She worked with me on the phone while she gave me item numbers to type in on the website so I could view her 2 top choices. She then added that the second style had some sort of plastic wedge in the tip, so she believed her first recommendation, with a woven, breathable fabric, would work the best.



I admit, I was sceptical, but I was also desperate to find a sneaker with adequate support to wear after bunion surgery, so I ordered them. THEY FIT LIKE A GLOVE!!!! I also had the option of taking out the insert inside, which gave me even more depth, and makes them super comfy while I'm getting back on my feet after my recent bunion surgery.



She also recommended Dr. Comfort socks in a specific type and size at my request, which are also great, and don't bind around the shin area.



I couldn't be happier with the sneakers, and with her assistance! She also answered a question afterward via email about the delivery window, and the sneakers arrived just when she said they would, despite the winter weather!



You can order here with confidence, and I hope everyone who does, has the same wonderful experience that I've had!

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ORDER A PAIR NOW!

My new Drew shoes fit perfectly and feel wonderful. It's like wearing slippers, but you can also wear them out to dinner and they look stylish. Josie and Delores are helpful and customer friendly. They make sure that you get your money's worth.



So...don't just sit there. Your feet need style and comfort. Order a pair from ICS NOW!

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Understanding the Needs of a Customer

I just received my perfect Ross Hommorshold shoes! I had wonderful guidance from the customer service representative, Josie, regarding style choice and fit. My feet are pretty average, so I never realized how much well made shoes, combined with the advice and knowledge of someone trained to understand the difference in individual feet, would make. I have bunions. The right one is on my big toe, and the left one is on my little toe. Josie directed me to a pair of dressy but understated shoes with an elastic gusset which allows a snug fit with no pressure on my bunions. The wonderful arch support allows me to stand for long periods of time without fatigue. From now on I will shop at ICS Comfort Shoes for good looking footwear with great customer support!

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Finally!

I had a crush foot injury, 19 years ago and there is nothing they’ve been able to do to relieve the pain. I’ve been able to get sneakers that will fit my foot (due to the accident I now have to wear a size 11 1/2-6E wide) I had to go up a 1/2 size, before the accident I had a wide foot but not 6EEEEEE!! Needless to say, trying to find a boot or sometimes even shoes have been near impossible! Til I encountered ICS! I got a pair of DREW/ROCKFORD boots that are the only pair that have ever fit! They are unbelievable, comfortable, quality boots that fit well. I can not thank you enough.


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I love my new shoes ordered through ICS. The orthofeet stepins run true to size. I can get in and out of the shoes standing with ease. The wide width helps to make them comfortable all day .

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Good company

I purchased one pair of shoes and had to return another. I felt the price was fair and was treated fairly on the item to be returned. I would not hesitate to purchase again.

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I slip easily into a perfect fit

I received my Kita womens' slip-in shoes by Orthofeet yesterday and haven't wanted to take them off! They are the most comfortable shoes I've ever worn. There is plenty of room in the toe area, yet they fit like a glove. I can slide my feet right into them without bending or using a shoe horn. The neutral, basic black makes them useful for every outfit. The soft fabric fits over my bunions like a gentle sock. I love my new ICS shoes!!

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My ultra wide shoes

I have now purchased three pairs of shoes from ICS. Not only were their sales personnel willing to go the “extra mile “ to find shoes that would accommodate the bunion on my foot, they made it happen. I was told I could not have the surgery necessary to remove the bunion, so it was imperative that I find a comfortable shoe, size 10.5/6E. No other company was able to find such a shoe that would fit!!

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Personal Fitting Specialist was a great help

With the help of a personal fitting specialist I found shoes that work well on my difficult to fit wide feet with various issues. They have great lugged soles for grip for long trail hiking and woods work. I am grateful for the good shoes and the excellent service.

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Repeat customer

Being a large adult with comparable feet, I turn to ICS for shoes. I get disappointed when my go-to specialty store is out of stock.



Except for the availability issue, the sales lady is very nice and I enjoy your shoes.

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Most Comfortable Shoes

My husband has very wide feet. He suffered for years wearing shoes that really were not wide enough for him. The first time I found ICS I bought my husband work boots. I was able to get a size 5E. This was the first time he was comfortable in any type of shoe. He is retired now and doesn’t want to walk too much. For Christmas I ordered him 5E width sneakers. The next day we were out all day sightseeing Christmas decorations etc. He was walking faster than me which is unusual. He is usually dragging behind. So I was making a joke about his walking so quickly and he said “these are the most comfortable shoes I have ever owned.” That was so wonderful to hear. I am ordering him another pair.

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Shoes I purchased

I am happy with the shoes I received as well as the help I received when I made a call about the product. The lady who helped me was very helpful, and I plan to buy at least another pair of these shoes after the holidays if they are still available. Thank you for your assistance!

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Reviews 21-40 of 199

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