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Terms and Conditions

ICS Shoes specialize in hard to find shoes: X-Wide, Orthopedic, Diabetic, and Comfort Shoes.

FREE on all ICS Shoes orders within the Continental USA.

Shipping Policies:

Items typically ship within 2-3 business days of receiving an order. ICS Shoes will send a message of any delay or cancellation of your order.

We have partnered with the top X-Wide, Orthopedic, Diabetic and Comfort Shoe Manufacturers to drop ship directly to you. This allows us to provide you with the widest selection of shoes in the most current styles. Manufacturer Warehouses are located all over the US and UPS standard is the ship service used. In-transit ship time depends on the Warehouse location and the ship to location. Contact ICS Shoes regarding specific ship requirements.

International Shipping:
ICS Shoes ships free within the 48 USA states. AK, HI additional charges. Suggestions for International shipment is to use a freight forward company that ships from US to your country.

Manufacturer Warranties:
Shoe Manufacturers warranty their shoess from manufacturer defects. If you experience an issues, please contact ICS Shoes.

ICS Shoes will provide you with a postage paid label to return the item at our expense and under the shipping method that we choose or authorize. Eligible returns will receive a refund for the full purchase price. Defects must be verified by the manufacturer for wear or misuse of product.

Return Policy:
ICS Shoes mission is to help you find the perfect shoe for your needs. If you are not 100% satisfied with your purchase, you can return your order within 30 days from delivery for a full refund. Items MUST be returned in NEW condition, and in their original packaging or shoe box. Items that show ANY dirt or wear will not be accepted.

About ICS
ICS Shoes values our customers. Not sure what size / width shoe you really need? Just got fitted with a new orthotic or brace?
Call ICS Shoes at 877-553-5544, contact ICS Personal Fitting Specialists who can make suggestions based on your foot issues.

Customer Service
* Call our knowledgeable Personal Fitting Specialists, M-F 10-5 Eastern Time (877) 553-5544
* Send a message 24/7 to